You may know which fork to use, but do you know how to make an introduction? What about the dos and don’ts of a business luncheon? Or the proper way to address supervisors? At home, in school, on the job, with friends… are you always sure you’re on the right etiquette page? Now you can be, with this practical guide for everyday etiquette- from handling a phone call to assisting a customer to maintaining a friendship to dining with new acquaintances. Minding your manners is so much more than remembering not to talk with your mouth full. It’s useful advice to put you at ease in almost any situation. Grades 8 - Adult. © 2004. 22 minute video with Instructor's Guide.
