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Employers are always looking for people who know how to communicate well. This book covers the skills you need to succeed including: Verbal and Nonverbal communication, Importance of body language, Advice on proper use of phones and cell phones in the workplace, Acknowledgement of cultural differences in communication. Managing conflicts, Advice on written communications and Tips for using e-mail, text messaging and instant messaging in the workplace. Also provides real world examples to show readers how to improve their communication skills and get ahead on the job. ©2007. 104 pages
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